When I was in Beijing I installed logmein on my mother’s desktop, and obviously this is a smart move.
Yesterday she got some problem with her computer (missing the shortcut to the camera folder), usually, it would take me quite a while talking to her to know what’s happening there and then spend half an hour or even more to get her understand what should be done to get things fixed.
Now, it becomes super easy – she knows how to enable logmein, and once she did that, I can get to her machine to check around and fix it right away (you know how easy it is, right?), and at the same time she can see what I have done to her machine so just in case she wants to learn some, she can ask questions and I can answer them right away.
This is a nice product, a great free service, I know big companies like Adobe, Microsoft, Cisco are all having similar products, just wish logmein can survive in the competition so that we can keep using it.
BTW, it supports Windows and Mac,both are running well.