I had e-filing problem last year and even customer support people could not figure out what was the problem (BTW, it was the first time I saw people doing remote desktop thing for support which is pretty cool), so they end up with refunding my money paid for e-filing.
I tried e-filing again this year and same thing. Reading the help articles and discussions on the web doesn’t help too much. I tried to change SSL/certificate setting in IE, nothing helped, I’m on wired LAN so wireless problem should not be an issue to me, I tried on both Vista and XP but neither worked so …
I thought it could be because I’m using Chinese version of those Windows, so I installed everything on my corporate-issued laptop (thanks for the download version, easy to install anywhere you want), things are working like a charm.
I still need to dig out if it is network issue (such as TurboTax or IRS blocked Comcast which seems less possible), or it is actually Chinese edition problem – I would like to say the 2nd one is more reasonable.
However, I may only get the answer the coming year, since I’ve filed everything …